Retire Easy Protections

Retirement

Protections

Taking out a reverse mortgage is a big decision for you and your whānau.

That’s why getting independent legal and financial advice is critical to ensure you understand the commitment you are making. Talk to them about other options that might be available to you.

We also have protections in place to give you peace of mind.

Read our Retire Easy Brochure for more information

How you're protected

We meet the Ministry of Social Development (MSD) Code of Conduct

MSD has published a “Code of Conduct” for reverse mortgage loans. We meet all the code requirements below:

  • Borrowers will be guaranteed lifetime occupancy – see Guarantee # 1 below.
  • Negative equity is not allowed – see Guarantee # 2 below.
  • Lenders must set out clear expectations of the conditions, charges, costs, and responsibilities. This is detailed on our website and Retire Easy Brochure.
  • Borrowers should seek out independent legal advice before signing up. We strongly recommend you do this and talk to a financial advisor and your family. We insist you get legal advice and strongly recommend you talk to a financial planner and your family.
  • Borrowers can access an independent complaints process.

Guarantee #1: Lifetime occupancy

You continue to own and live in your home for as long as you choose.


Guarantee #2: No negative equity

The loan amount will never exceed the net sale proceeds of your property. So, if there’s not enough money left from the sale of your home to repay your loan, you don't pay any shortfall.


Independent legal & financial advice

A reverse mortgage is a very big decision to make for you and your whānau. That’s why getting independent legal and financial advice is critical to ensure you understand the commitment you are making. Talk to them about other options that might be available to you.


We start you at age 70 rather than age 60

We've decided not to make this product available until members turn 70. This significantly lessens the potential amount that you may owe when it comes time to repay the loan.


Cooling off period

If you change your mind within the first 30 calendar days, you can repay your loan and any interest charges in full. The loan account will be closed, and any establishment fees will be refunded in full.

More information

Check out the answers to some of the Frequently Asked Questions about how Retire Easy works and to help decide if it might be right for you.

We also recommend you can read Consumer NZ's review on reverse mortgages as part of your research.

Fees

Fee
Amount
Establishment Fee $100
Variation Fee $50
Discharge Fee $75
Top Up Fee (over phone) $10
Top Up Fee (internet banking) $5

The fine print

Normal lending criteria and a $100 establishment fee applies to all new loans.

See our Terms, Conditions and Loan Agreements.