Website Terms of Use

Information you must read before proceeding into the Police and Families Credit Union (Credit Union) Website.

If you proceed to any other page of the Credit Union’s website, you will be treated as having read and accepted these terms of use.

These Website Terms of Use incorporate the Credit Union’s Privacy Statement, which explains how we collect, use, store and share your personal information.

This website is presented by the Police and Families Credit Union (Credit Union). The Credit Union is a Credit Union registered under the Friendly Societies and Credit Union Act 1982.

The information on this website is preliminary and general information only.

It is subject to change at any time. You must not rely on it as being complete, accurate, or up to date. You should obtain independent professional legal and/or financial advice before relying on any of the information.

Information in this website has been prepared in accordance with New Zealand law for the supply of products and services in New Zealand only and only to those that are eligible for membership in the Police and Families Credit Union.

The Credit Union, through this website, is not making any offer to enter into any transaction or financial relationship with you.

For full details of our up-to-date information, membership requirements, charges, interest rates and terms and conditions, please contact us on 0800 429 000.


Third party websites

The Credit Union is not responsible for the information on any other website that has been accessed via this website. That information is the responsibility of the website owner and the Credit Union has no control over it.

Links to other websites are provided for convenience only and do not represent endorsement by the Credit Union of the products and services offered by those websites.


Personal information

We may collect personal information through your use of this website, including when you provide information to us directly (for example, through forms or enquiries), and through the use of cookies and analytics tools.

We use this information to:

  • respond to enquiries and communicate with you
  • administer and improve this website
  • improve our products and services

Any personal information collected through your use of this website will be handled in accordance with our Privacy Statement.


Website analytics

We use cookies and similar technologies, including Google Analytics and other third-party services, to understand how our website is used and to improve our services.

This may include collecting information such as:

  • your Internet Protocol (IP) address
  • search terms used
  • pages accessed and links clicked
  • date and time of visits
  • referring websites
  • operating system and browser type

Where this information can reasonably identify you, we treat it as personal information in accordance with our Privacy Statement.


Use of cookies

We use cookies and similar technologies to enable website functionality and to analyse how our website is used.

You can control or disable cookies through your browser settings. However, doing so may affect the functionality of this website.

For more information about how we use cookies and similar technologies, please see our Privacy Statement.

Last updated: 30 April 2026