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October Update from our Chief Executive

3 Oct 2013

It has been a very busy couple of months since our last Bluenotes for the team here at your Credit Union. As I outlined in August, we are committed to making it easy for you to do business with us and we have spent a considerable amount of time looking for ways to make your interactions with us just that - easy. So the first change we have launched in this regard is our "On Line Top Ups" for all members that have a loan fully secured by their superannuation.

"On Line Top Ups" allow you to access your available credit limit on your loan via Internet Banking - no more forms to complete - instant access to funds when and where you need them, 24/7. Imagine being at the car yard or the retailer on a Sunday afternoon, knowing that you have access to your available credit limit simply by transferring money into your S1 transactional account and using your AccessDebit MasterCard®. I believe the negotiation opportunity around your purchase that this provides would be worth real savings to you. We have outlined all the details within this Bluenotes for you.

We will of course be continuing our efforts to ensure that we are providing the service and products that you, our members need. This includes working through the key issue that all first home buyers are now facing in regards to low deposit housing loans. We will continue to assist our members in whatever ways we can. We will be able to update you further in December after the Reserve Bank has produced a finalised policy.

As always, I would love to hear from you if you have any thoughts or ideas about how we can make our credit union stronger and even more relevant to our members. You can contact me direct on 04 471 4850 or email

Kind regards Helen