Skip to main content

Managing your financial well-being

We are here to support you.

Update 23 April 2020

Free Financial Capability Webinars

Together with NZ Police and the Commission for Financial Capability, we are offering free one hour webinars to help you with your financial well-being.

We know that this is a time of financial uncertainty for many of our members, and even if your income hasn't been affected you may be reviewing your financial situation for the future. That's why we're offering free webinars - delivered by Sorted at Work - for you and anyone in your family to attend.

For all serving Police staff, these webinars are Commissioners paid time – just remember to clear it with your supervisor as necessary.

For more information on the webinars available and to register to attend just click here. 

Update 7 April 2020

During lockdown we continue to be here to support you and your family. We have had no reduction in staff or our available hours, and no issues with call times.

We can work with you to tailor an option to assist you and your family through this time.


Current members

Do you have lending with us?

If your situation has had an impact on your finances, we can offer support through this time. Apply for support.


Could we help with your financial situation?

In this uncertain time you may be reviewing your finances, particularly if there has been a change in your income.

If you have a credit card or other personal lending elsewhere, we can offer a debt consolidation loan at a low rate to help free up some of your outgoings and manage your money. 

To find out more:

  • Click here if you're a sworn member of Police
  • Click here if you're a Police employee or family of Police


Access your banking

Now is an ideal time to be able to manage your money online, so if you need to set up access to online banking you can give us a call on 0800 429 000 so that you can transact with your money in internet banking or mobile banking. 


Keeping you informed

Being able to engage with you online helps. If you haven’t received an email from us recently then it’s likely we don’t have your up to date contact information.

Provide us with your updated email address here.


Staying safe online

Remember to stay safe during this time to protect your card details and avoid scams.

Mastercard have released a guide to cyber safety for online shopping which is well worth a read. You can check it out here.



Update March 2020

The past few weeks has seen rapid change around the world with the outbreak of COVID-19. The impacts resulting from this outbreak are being felt across New Zealand, and of course, by police and their families.

At the Police Credit Union, we’ve always existed to make a difference to the financial well-being of our police family, and we are here to continue delivering that to our members, especially during this time of uncertainty.


Managing your lending

We are here to assist you with any questions or concerns about how coronavirus affects your financial well-being. You can talk to us in confidence and know that we will work with you to tailor a way to support you through this time. Whether you have lending with us or not, we encourage you to get in touch as soon as you can to find out how we can support you. You can contact us via or 0800 429 000


Supporting your family

Do you have family members who have been financially affected? We are here to help with tailored financial options to assist them. If they aren’t current Police Credit Union members you can find out if they are eligible to join us here.


Business as Usual

We have robust plans in place to ensure the health and safety of our staff, members and communities. We are committed to continuing to provide service to our members and are constantly managing changes and working together so we can be here for you.

Our entire office will be working from home and will continue to be available to support you and your needs during this time.


Managing your money

Now is an ideal time to be able to manage your money online, so if you need to set up access to online banking you can give us a call.



Please get in touch with us as below:

-          Email at ,

-          Phone at 0800 429 000.


We’ll continue to keep you updated on all the help we can provide.

Stay safe.