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Please click the link below to go internet banking:

Forgot your Password

To reset your Internet Banking password, please call us on 0800 429 000 Monday to Friday from 8:00am until 5:30pm.

Alternatively, please use the contact form to provide us your contact details, ideal contact time and preferred contact method.

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Mobile Banking

Manage your money on the go!

Great news! The Police and Families Credit 'My Credit Union' Mobile Banking app lets you manage your money on the go 24/7. As long as you've got internet access and a compatible smartphone or tablet, our easy to use, secure mobile banking app will help you keep track of your money anywhere, anytime!

* If you don't already have Internet Banking (or you have forgotten your password) it's easy to set up over the phone, and it takes less than 5 minutes. Simply call us on 0800 429 000.

It's free to use the Police and Families Credit Union Mobile Banking app, but your usual mobile data costs will apply.

What to know more?

The Manage your Money section on our website provides the features of the Police and Families Credit Union 'My Credit Union' Mobile Banking app, along with links to our Mobile Banking app on Google Play and the Apple App Store.

Alternatively, Police personnel can download the 'My Credit Union' Mobile Banking app onto their Police mobility device through the NZP Apps icon.

Click here to see our Terms and Conditions, Prospectus and Investment Statement

Please click the link below to go internet banking:


The Police and Families Credit Union is not a registered bank